We will send you a confirmation email within 48 hours of your order being placed. If you have not received this email, check your junk mail folder. If you still can’t find your confirmation email then please contact us at firstname.lastname@example.org
We send you a confirmation email within 48 hours of your order being placed to confirm receipt of your order. Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability. Once you have received your confirmation email, we can't change the details of the order (product, quantities or delivery address). Please ensure you review all your details before you complete the checkout process.
There is a delay between the time when the order is placed and the time when the order is accepted and the order confirmation email is not a guarantee of stock availability. On occasion the stock position relating to particular items may change. If an item is not in stock at the time of processing your order, we will let you know as soon after the order has been placed as possible.
The contract for the sale of the goods will be formed when we send an e-mail confirmation to you that we have dispatched the product to the address you provide. Acceptance will be complete at the time that we send this email to you. Any products on the same order which we have not been confirmed in the confirmation email do not form part of that contract. At the point of dispatch your card will be debited for the items that have been shipped. If your order has already been dispatched, we can no longer cancel it but you can return it within 7 days of purchase. Please refer to our Returns Policy for details of how to return goods to us.
We reserve the right to refuse any order at any stage without prior notice.
DELAY IN DELIVERY
We will not be liable to you for any delay in delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
DAMAGE TO YOUR COMPUTER
We do our best to keep our site up to date but cannot guarantee that the site and its content is completely free of technical errors, viruses or anything else that may have a harmful effect on your computer or any technology. By using the site, you acknowledge that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment that you use in connection with this website. Of course, this statement does not affect your statutory rights as a customer.